Legal notice

LEGAL NOTICE & PRIVACY POLICY Last updated: June 2025 ────────────────────────────────────────── 1. BUSINESS IDENTITY Business Name: Xonive Website: xonive.com WhatsApp: [YOUR WHATSAPP NUMBER] Email: support@xonive.com Registered in: United Arab Emirates (UAE) Operating Market: Saudi Arabia (KSA) ────────────────────────────────────────── 2. PRIVACY POLICY At Xonive, we are committed to protecting your personal information. This notice explains how we collect, use, and protect your data. 2.1 Information We Collect When you place an order with us, we collect: • Your full name • Delivery address • Phone number (WhatsApp) • Order details and purchase history We do not collect payment card details — all transactions are Cash on Delivery. 2.2 How We Use Your Information We use your information solely to: • Process and fulfil your order • Contact you regarding your delivery • Send order updates via WhatsApp • Resolve any returns or customer service issues We do not sell, rent, or share your personal information with any third party for marketing purposes. 2.3 Data Retention • Your order information is retained for up to 2 years for customer service and legal purposes • You may request deletion of your personal data at any time by contacting us via WhatsApp or email • Deletion requests will be processed within 30 days 2.4 Third-Party Services We use the following third-party platforms to operate our store: • Shopify Inc. — e-commerce platform (shopify.com/legal/privacy) • WhatsApp (Meta) — customer communication • Delivery partners — for order fulfilment in KSA These platforms have their own privacy policies and data practices. 2.5 Cookies Our Shopify store uses cookies to: • Keep items in your cart • Understand how visitors use the store • Improve the shopping experience You can disable cookies in your browser settings, though this may affect store functionality. ────────────────────────────────────────── 3. DISCLAIMER 3.1 Product Accuracy We make every effort to display our products as accurately as possible. However: • Colours may vary slightly due to screen settings • Product dimensions are approximate • We reserve the right to discontinue any product at any time 3.2 Availability • All products are subject to availability • In the event an item is out of stock after an order is placed, we will notify you via WhatsApp and offer a full resolution 3.3 External Links Our store or WhatsApp communications may contain links to third-party websites. Xonive is not responsible for the content or privacy practices of those sites. ────────────────────────────────────────── 4. INTELLECTUAL PROPERTY All content associated with Xonive — including the brand name, logo, product descriptions, photography, ad creatives, and website content — is the exclusive intellectual property of Xonive. Any reproduction, duplication, copying, or exploitation of our content for commercial purposes without prior written consent is strictly prohibited and may result in legal action. ────────────────────────────────────────── 5. GOVERNING LAW This Legal Notice and all related policies are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be resolved under the jurisdiction of UAE courts. ────────────────────────────────────────── 6. CHANGES TO THIS NOTICE We reserve the right to update this Legal Notice at any time. Changes will be posted on this page with an updated effective date. Continued use of our store after changes are posted constitutes acceptance of the updated notice. ────────────────────────────────────────── 7. CONTACT For any legal or privacy enquiries: 📧 Email: support@xonive.com 📱 WhatsApp: [YOUR WHATSAPP NUMBER] 🌐 Website: xonive.com